Classroom Management: Communication and conflict

I came across this little gem the other day. It’s the perfect description of what you should do when you’re dealing with a student whose behavior is causing a problem in the classroom: “The best way to communicate to students is what we call P.E.P. We talk privately, make eye contact when culturally appropriate and sit or stand close enough to the student so we can talk softly and make an impact.” (from “How to Make Consequences Work”, Dr. Richard Curwin Director, Graduate program in behavior disorder, David Yellin College)